JOIN OUR TEAM 

Occasionally we need people to join our team at Velvet Underground Tattoo. This includes Tattoo Artists, Tattoo Apprentices, Studio Management and Social Media. 

If you are interested in being considered for an opportunity please read the job specifications carefully before applying and send the required documents (CV, Portfolio etc) along with your social media links to the email address in the post. 

FULL-TIME
STUDIO MANAGER

After almost 5 years our Studio Manager has decided to move on so we are looking to hire a full-time, 5 day a week replacement to support the owner and resident artists, and line manage the studio front desk assistant. This is a great position for someone looking to work in a supportive, collaborative, friendly and varied creative working environment. We are ideally looking for someone who is available to start on or before 1 October.

 

Duties include:

  • Customers: managing customer enquiries via e-mail and phone, looking after them on arrival and taking payments, maintaining the studio’s excellent reputation with customers.

  • Artists: artist diary management via the customer booking system, booking in guest artists.

  • Studio: stock/merch management and ordering, studio cleaning, overseeing general Health & Safety i.e. annual PAT test, risk assessment, managing front desk assistant and desk cover.

  • Admin: managing the booking system, staff holidays, implementing and maintaining studio policies and procedures; direct support to the Owner with ad hoc tasks and projects.

  • Finance: daily cash up and basic financial support i.e. uploading purchase receipts to Quickbooks and creating invoices, making payments to suppliers and artists and taking customer payments. 

  • Other: seeking opportunities to support other femxle artists and relevant cross-promotions to raise the studio profile, basic DIY initiative to keep the studio in good working order i.e. changing lightbulbs, fixing minor damages as they arise and liaising with landlord/electrical/IT/other contractors.

  • Events: setting up (and sometimes attending) events i.e. working with brands, sending the artists to conventions in the UK and sometimes abroad.

Requirements:

  • Experience across the majority of areas above;

  • Trustworthy, reliable team player with a good attitude;

  • Self motivated working style with proactive problem solving skills;

  • Great customer service;

  • Good spelling and written and verbal communication skills;

  • Diary management experience;

  • Ability to multi-task and manage yours and others time effectively;

  • People management / team leader experience. You will be managing the front desk assistant and training up replacement staff as necessary;

  • Ability to work with Excel, Word, WhatsApp, G Suite i.e. Gmail, Googledocs, GDrive;

  • Simple bookkeeping experience i.e. Quickbooks/similar.

  • Basic knowledge of social media platforms i.e. Instagram and Facebook;

  • Basic Health & Safety knowledge

Nice to have but not essential:

  • Experience in working with customer booking systems i.e. Fresha/Timely

  • Experience working in a tattoo studio or clinical environment

  • Experience of Wix or similar website builder

  • Fire Warden & First Aid trained

  • Understanding of Quickbooks/similar system

Salary & Hours:

  • 10:00-19:00 Monday to Friday (with some flexibility when required)

  • Competitive (PAYE) inc 20 days annual holiday

  • Performance/sales related bonuses

This is a great opportunity and would suit someone looking for a move to another studio, or someone wishing to move to a creative environment with suitable transferable skills i.e. an office manager, executive assistant, bar manager, retail manager. This position will not lead to an apprenticeship so please don't apply if this is what you are looking for; we advertise for apprentices on social media when a spot becomes available. 

 

We are looking to start interviews as soon as possible from Monday 23 August so if this sounds like the job for you, and you have the experience we are looking for, please apply with your CV and a short paragraph introducing yourself to: hq@velvetundergroundtattoo.co.uk